Thursday·11·September·2008
deuxchevaux.org is back //at 00:11 //by abe
My primary e-mail domain deuxchevaux.org was offline for one and a half week due to my (former) domain provider Korypet went bankrupt and probably hadn’t paid the registrar’s invoice for deuxchevaux.org although I had paid Korypet’s invoice. (The domain wasn’t expired. Its expiration date was somewhen in 2009.)
Korypet itself just told its customers (and told it only on request) that they a) will shut down their business because it doesn’t pay off and that b) their service won’t be as good as usual since their head is currently in hospital. I should have noticed that there is something fishy and some details were missing at lastest when they told customers (also only on request) that they have to shut down some services earlier than announced because one of their providers has terminated their agreement with Korypet at short notice. I also should have expected that they couldn’t keep their promise to continue domains and DNS until May 2009 as they couldn’t keep other promised grace periods.
I’m quite sad about how Korypet went down and how bad blood they caused — not only for me — since they offered not only good services for money but also had really good (and personal) support. But I guess that this quality at very low prices was also one of the reasons why they couldn’t keep up their business for longer.
I had one of their UML based, low-end virtual “VD” servers for about six years, and used it as secondary DNS server and IRC client host. I also often thought about getting a second one at some other geographical location (they offered virtual servers in three German cities).
That was the reason why I started to move my domains to them a while ago. They even could fully answer me domain registration questions for which the eDNS and the Hetzner staff only had partial and therefore confusing answers.
Since it was the easiest way, I tried to transfer the domains I had registered with Korypet to the B2C division of their registrar Key Systems, to DomainDiscount24. The web interface isn’t as bad as the name “DomainDiscount24” suggests, but they seem to have communication problems if – as in this case – more than one of their business divisions are involved. It took at least two phone calls until they did the all the necessary things to get the domains transferred from Korypet’s business customer account to my newly created end customer account although they have a special form for former Korypet customers.
Domains I registered after Korypet stopped accepting new domains (well, they just didn’t answer on my domain registration requests anymore) I have registered via eDNS which was a recommendation form someone on the DaLUG mailing list.
My conclusion after these hassles: No more domain registration resellers, only directly interacting with registrars. Never register all domains at the same company. Have more than two DNS servers at different hosters. Don’t have domain registrations and DNS servers at the same company.
So I now register my domains either at DomainDiscount24 or at eDNS.
And .ch domains of course directly at SWITCH. (If only all domain registrations would be so
simple and uncomplicated as with SWITCH!) And my DNS servers are
currently hosted at x|encon in Hannover (Yes, it’s a Xen DomU :-) and
Hetzner in Erlangen. And a third one in Switzerland is already
planned.
Tagged as: bankrupt, DNS, domain, DomainDiscount24, DomU, eDNS, Hetzner, Key-Systems, Korypet, register, reseller, UML, vd-server, xen, xencon
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Sunday·10·June·2007
.org registration rules arbitrariness //at 00:36 //by abe
For about nine years, my domain deuxchevaux.org was hosted (which means web, DNS and a catchall e-mail forward) by Internett at Saarbrücken. Although it was a sponsered hosting without much support I was quite happy with their service. But especially my ideas and demands regarding spam filtering grew out of the possibilities of a mass hosting solution. Since I run my own web, mail and name servers for a while now, it was no question that also deuxchevaux.org should become self-hosted.
Since I run a root-server at Hetzner and their “robot” also offers domain handling, I planned to transfer deuxchevaux.org to them. Therefore I first had to register my two DNS servers (sym.noone.org and virt.noone.org) with them. In the documentation there was a note that for .org domains, name servers in a .org domain have to be registered with the same registrar. And just a few hours after registering the name servers via their web interface I got a mail from Hetzner Support that the domain of my name servers are not registered with Hetzner and so I cannot use them form .org domains. Asking for the cause of this rule, I got the answer that this is a rule by Hetzner’s upstream registrar, Cronos AG.
Well, since I don’t understand such arbitrarily looking rules, I was looking around for another registrar with usable web interface. On the DaLUG mailing list, someone recommended eDNS. Since their single user account is free of setup and monthly fees, I signed up with them and started playing around with their web interface. When I tried to transfer deuxchevaux.org using the Auth-Code, I got the response that the transfer failed and when I clicked on “Details”, I got “$VAR1 = [];” as detailed information about the failure. Data::Dumper says hello. I wrote them and asked if they can tell me, what that should mean last Thursday and got no answer so far. I don’t think, I’ll register domains with them anymore.
So where to try it now? Someone recommended GoDaddy, but I neither like their website (way too much targeted on beginners and mainstream) nor do I want to apply for a credit card or a PayPal account to be able to pay their bills.
So a bill from my UML hoster Korypet (aka VD Server) caught my eye: They were lowering prices for registrations at some top level domains (and in comparison to the recent lowerings at eDNS the new prices also apply to existing contracts) including .at and .org (and I only have .at, .ch and .org domains). I didn’t knew they also do domains outside of selling them in packages with UML hosts. So I wrote to Korypet support, if they offer a web interface for domain handling and got a reply less than two hours later: Not yet, but they’re working on it. Until then, I can request domain handling tasks by e-mail to their support. Since I know their UML managing web interface – which works fine – and since I’m happy with their support, service and prices since years (I’m customer there since 2003), I replied with all the necessary data for the transfer.
Well, the transfer failed, too. But in comparsion to Hetzner or eDNS, they made the effort to exactly find out, what happened. So what did happen? The rule which the Hetzner support guy told me that it was from their upstream registrar wasn’t from there but from Public Internet Registry (PIR) itself. And the rule seems to match not that often, so that many people involved in domain registration don’t know about it (and usually neither understand its existence when they hear about it). Also I have no understanding for this harassment and so I felt the strong urge to get one over on them.
Korypet suggested several solutions fitting my needs (i.e. the usage of my DNS servers for my domains). They even offered A records under some of their PIR registrered domains pointing to the IP addresses of my DNS servers for no fee, but luckily some A records under my own .ch domain sufficed.
So the transfer was successful on Friday evening, 6pm local time, my own mail server (running Postfix) was happily rejecting a lot of spam to (and even from) non-existing users (which came in over the catch-all before) as well as hosts greeting with not fully qualified or invalid HELOs and greylisting others via David Schweikert’s Postgrey. The number of accepted mails and recognized spam sunk immediately by approximately factor four on the whole mail server, although deuxchevaux.org isn’t the only domain that receives mail there (but was the only one which had a catch-all before).
So in the long run, I’ll probably move all .org and .at domains over
to Korypet since they have not only fair prices but also a competent
and individual support. (And yes, this is a recommendation. ;-)
Tagged as: .ch, .org, Arbitrariness, DaLUG, Data::Dumper, deuxchevaux, DNS, Domain, eDNS, Greylisting, Hetzner, Internett, Korypet, noone, Odyssee, Perl, PIR, Postfix, Postgrey, Public Internet Registry, TLD, UML, Willkür, WTF
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